In 2013, New Orleans reached another milestone when the Community Resource and Referral Center opened in the local VA hospital. The Community Resource and Referral Center serves as a day shelter for the homeless and connects homeless Veterans to case managers and services. The center houses multiple service providers to foster synergy, and it is the first and only resource and referral center in the nation that provides services to Veterans as well as non-veterans.
The City also committed HOME funds in 2013 to pay for rental assistance and develop permanent supportive housing for persons who are homeless, and did so in collaboration with the New Orleans Redevelopment Authority, VA, Housing Authority of New Orleans, and the Downtown Development District. HUD has selected this initiative as one of four National Best Practices Models for ending homelessness.